Help & Info

At Dog Travel Gear, we strive to ensure your satisfaction with our products.

Please send your return request to us at

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges


By adhering to these guidelines, we aim to ensure a fair and efficient return process for our valued customers. If you have any questions or concerns regarding our return policy, please contact our customer service team at Thank you for choosing Dog Travel Gear.